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Frequently Asked Questions

Find answers to common questions about ReferXchange

General Questions

ReferXchange is a platform that connects businesses who want to promote their products through affiliate links with users who can complete tasks and earn credits. It's a win-win system where businesses get genuine engagement and users earn money for their time.

For Task Creators: Buy credits, create tasks with your affiliate links, and pay users who complete them.
For Workers: Browse available tasks, complete them according to requirements, submit proof, and earn credits that can be withdrawn as cash.

Yes! It's completely free to create an account and start earning as a task worker. Task creators need to purchase credits to fund their tasks. Premium membership ($9.90/month) is optional but increases your earning rate from 50% to 90%.

We require Gmail accounts to ensure higher quality users and reduce spam. Gmail's robust security features help us maintain a trusted community of real users.

Account & Verification

Phone verification via SMS ensures that each user is a real person and prevents multiple account creation. This helps maintain the quality and integrity of our platform for both task creators and workers.

No, each person is allowed only one account. Creating multiple accounts is against our Terms of Service and will result in permanent suspension of all associated accounts and forfeiture of any credits.

First, ensure you entered your phone number correctly with the country code. Wait at least 2 minutes before requesting a new code. If you still don't receive it, try:
  • Checking if your phone has signal
  • Restarting your phone
  • Contacting your carrier to ensure SMS isn't blocked
  • Contacting our support team

Tasks & Earnings

Earnings depend on the task creator's budget and your membership level:
  • Regular members: Earn 50% of the task's credit value
  • Premium members: Earn 90% of the task's credit value
For example, if a task pays 10 credits, regular members earn 5 credits ($5) while Premium members earn 9 credits ($9).

If your submission doesn't meet the task requirements, the creator may reject it. You won't earn credits for rejected tasks. Always read requirements carefully and submit high-quality proof to avoid rejections.

Auto-approval is a feature that automatically approves your task submission if the creator doesn't review it within the specified timeframe (12, 24, 36, or 48 hours). This ensures you get paid even if the task creator is busy or unavailable.

To create a task:
  1. Purchase credits (1 credit = $1 USD)
  2. Click "Create Task" in your dashboard
  3. Enter task details, requirements, and affiliate link
  4. Set credits per completion and number of slots
  5. Choose proof type (image or video)
  6. Submit and your task goes live immediately

Payments & Withdrawals

You can withdraw your credits once you reach the minimum threshold of $10. Available withdrawal methods:
  • Bank Transfer: 3-5 business days
  • USDT (TRC20): Usually within 24 hours
A 5% platform fee applies to all withdrawals.

We accept:
  • Credit/Debit Cards: Via Stripe (Visa, Mastercard, etc.)
  • Bank Transfer: For larger amounts
  • USDT (TRC20): Cryptocurrency option
All payments are secure and processed immediately.

  • Platform Fee: 5% on all withdrawals
  • No fees for buying credits
  • No fees for creating tasks
  • No hidden fees - everything is transparent

Premium Membership

Premium members ($9.90/month) enjoy:
  • 90% earning rate (vs 50% for regular members)
  • Priority customer support
  • Early access to high-paying tasks
  • Monthly earning reports and analytics
  • No ads

Yes, you can cancel your Premium membership at any time. You'll continue to enjoy Premium benefits until the end of your current billing period. No refunds are provided for partial months.

Still Have Questions?

Our support team is here to help you

Contact Support